Returns Policy
Last updated: April 13, 2026
30-Day Free Returns
We offer free returns within 30 days of your delivery date — no questions asked. If you are not completely satisfied with your purchase, you may return it for a full refund to your original payment method.
Return Conditions
- Items must be unworn, unwashed, and in original condition with all tags attached.
- Return requests must be submitted within 30 days of the delivery date shown in your shipping confirmation.
- Items marked "Final Sale" and gift cards are not eligible for return.
Return Shipping
United States: Return shipping is free. We will provide a prepaid return label once your return is approved.
International orders: Customers are responsible for return shipping costs. We recommend using a tracked shipping service.
Refund Timeline
Once your return arrives at our warehouse and is inspected, your refund will be processed within 5–10 business days. You will receive a confirmation email when your refund has been issued.
How to Start a Return
- Email support@smartprintai.com with your order number and reason for return.
- We will review your request and reply within 48 hours with an RMA number and return instructions.
- Ship the item back using the provided label (US) or your own tracked shipping (international).
- Your refund will be processed once the item is received and inspected.